Unpublished working draft. Not ready for customer use. Complete every bracketed field and confirm supplier terms before adopting.
Delivery within Australia
We deliver to [confirmed destinations and exclusions]. Orders are dispatched from [confirmed warehouse country/location]. [Disclose if orders are sent directly by a fulfilment partner and whether mixed orders can arrive separately.]
Costs and timing
Shipping charges: [rates, thresholds, remote-area charges]. Handling time: [confirmed business-day range]. Estimated transit time after dispatch: [confirmed ranges by destination/service]. Any delivery estimate should distinguish handling and carrier transit time.
Tracking and order changes
Tracking method: [confirm]. Order amendment/cancellation process and cut-off: [confirm]. Contact: megan@arccore.com.au.
Delayed, missing or damaged parcels
Contact us with your order number if a parcel is delayed, missing or arrives damaged. We will investigate with the delivery partner. Nothing in this policy limits rights under the Australian Consumer Law.
International dispatch, if used
[Confirm importer arrangements, duties/taxes included or payable, customs handling and refused-delivery process before accepting orders. Remove this section if every customer order is fulfilled domestically.]